about the role
In this senior role at Puzzle ITC you bridge business and technology, turning complex business processes into clear, implementable requirements. You act as a sparring partner for clients and for Puzzle's interdisciplinary delivery teams, often in public-sector projects. The position is based in Bern with partial remote work.
what you will do
- Analyse and structure complex business problems, processes and requirements
- Plan and facilitate interviews, workshops and reviews with stakeholders
- Elicit, prioritise and validate requirements and write specifications and models
- Challenge requirements and help clients reach sound decisions
- Work with development teams to make solutions technically feasible
requirements
Must have
- Several years of experience as business analyst or requirements engineer in complex IT projects
- Solid skills in eliciting and validating functional and non-functional requirements
- Process and system modelling with notations such as BPMN and UML
- Good technical understanding of data, interfaces and non-functional aspects
- Confident workshop facilitation with business, IT and management stakeholders
- Very good German skills
Nice to have
- Certifications such as IREB CPRE or IIBA CBAP/CCBA